Privacy Policy
Your privacy is fundamental to us. This policy explains how we collect, use, and protect your information when you use Rubrii.
Introduction
Rubrii ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our homeopathy repertorisation platform.
By using Rubrii, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
Key Principles:
- • We collect only necessary information to provide our services
- • Your data is encrypted and securely stored
- • We never sell your personal information to third parties
- • You have control over your data and can request deletion
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Professional credentials and qualifications
- Account preferences and settings
- Payment information (processed securely by third-party providers)
- Profile information and professional details
Usage Information
- Search queries and repertorisation activities
- Case files and patient information (if provided)
- Feature usage and interaction patterns
- Device information and browser type
- IP address and general location data
Technical Information
- Log files and system performance data
- Error reports and crash analytics
- Security and authentication logs
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Provide and maintain the platform
- Process transactions and payments
- Deliver personalized content
- Enable repertorisation features
Communication
- Send service updates and notifications
- Respond to support requests
- Send educational content and newsletters
- Provide account-related communications
Improvement
- Analyze usage patterns
- Improve platform functionality
- Develop new features
- Optimize performance
Security
- Prevent fraud and abuse
- Ensure platform security
- Comply with legal obligations
- Protect user safety
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by confidentiality agreements and may only use your information to provide services to us.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- End-to-end encryption (AES-256)
- Secure HTTPS connections
- Regular security audits
- Multi-factor authentication
- Automated threat detection
Organizational Measures
- Employee training on data protection
- Access controls and permissions
- Regular policy reviews
- Incident response procedures
- Data retention policies
Important Note:
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active and for 30 days after deletion
- Usage Data: Retained for 2 years for service improvement and analytics
- Payment Data: Retained as required by financial regulations (typically 7 years)
- Legal Records: Retained as required by applicable laws and regulations
- Backup Data: Retained for disaster recovery purposes
You may request deletion of your data at any time, subject to legal and regulatory requirements.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Control
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Restrict processing
Communication
- Opt-out of marketing emails
- Control notification preferences
- Manage cookie settings
- Withdraw consent
- Lodge complaints
How to Exercise Your Rights:
Contact us at privacy@crocuz.com with your request. We will respond within 30 days and may require verification of your identity.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.
Essential Cookies
Required for basic platform functionality, security, and authentication.
Analytics Cookies
Help us understand how users interact with our platform to improve performance.
Preference Cookies
Remember your settings and preferences for a personalized experience.
You can control cookie settings through your browser preferences or our cookie consent manager.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Safeguards Include:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by relevant authorities
- • Binding corporate rules where applicable
- • Encryption and security measures
Children's Privacy
Rubrii is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Emailing registered users
- Posting a notice on our platform
- Updating the "Last Updated" date
- Providing advance notice for significant changes
Your continued use of Rubrii after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Rubrii Privacy Team
Email: privacy@crocuz.com
Data Protection Officer: dpo@crocuz.com
Support: support@crocuz.com
Response Time: Within 48 hours
For EU Residents:
You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
For Indian Residents:
This Privacy Policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. You have the right to file a complaint with the Data Protection Board of India if you believe your rights have been violated.
This Privacy Policy was last updated on January 1, 2025. For questions about your privacy, please contact our privacy team.